How Effective is Your Health Plan Member Engagement?

How Effective is Your Health Plan Member Engagement?

As individuals increasingly shoulder the cost of healthcare, they’re striving to become more active, informed and responsible healthcare consumers. With more of their own money on the line, they want to feel confident from day one that they are making the best choices...
What’s Your Remedy for Medication Nonadherence?

What’s Your Remedy for Medication Nonadherence?

Four out of five Americans think prescription drug prices are unreasonable, according to a consumer poll conducted by Kaiser Family Foundation. Out of the 55 percent of Americans taking prescription drugs, 26 percent experience difficulty affording them, the survey...
Improving Member Engagement and HEDIS Scores

Improving Member Engagement and HEDIS Scores

Between wrapping up year-end work and preparing for the holidays, the fourth quarter is the busiest time of year for most people. Yet, health plans often wait until then to squeeze as many of their members as possible into provider offices to address HEDIS® measures...
Telehealth is Reshaping the Typical Doctor Visit

Telehealth is Reshaping the Typical Doctor Visit

In a world where consumers can get just about anything on-demand—from dinner parties and dry cleaning to drivers and dog walkers—why would they expect anything less from their doctors? Naturally, today’s digitally enabled, always-on consumers are looking to their...