Is Your Health Plan on Track to Meet Year-End Goals?

Is Your Health Plan on Track to Meet Year-End Goals?

Three Customer-Centric Steps to Help You Meet Your Goals—From Member Satisfaction to HEDIS Measures As you roll into the second half of the year, it can be important to conduct a business review to see where you stand with your year-end objectives, from HEDIS® and...
The First Step to Improving Member Engagement

The First Step to Improving Member Engagement

Many people start the new year resolving to eat better, exercise regularly or get more sleep—all with the intention of improving or maintaining their health. What’s often missing from their resolutions list are critical preventive care measures like cholesterol, blood...
What’s Your Remedy for Medication Nonadherence?

What’s Your Remedy for Medication Nonadherence?

Four out of five Americans think prescription drug prices are unreasonable, according to a consumer poll conducted by Kaiser Family Foundation. Out of the 55 percent of Americans taking prescription drugs, 26 percent experience difficulty affording them, the survey...
Improving Member Engagement and HEDIS Scores

Improving Member Engagement and HEDIS Scores

Between wrapping up year-end work and preparing for the holidays, the fourth quarter is the busiest time of year for most people. Yet, health plans often wait until then to squeeze as many of their members as possible into provider offices to address HEDIS® measures...